Software > Technical FAQ

Here is a categorized FAQ for all of our software products. If you still have an unanswered question or want a more detailed answer, do not hesitate to contact us directly at support@drillscan.com or by calling +33 4 72 13 01 45.

Software requirements and deployment

• What are the minimum hardware requirements?

  Basic operation only requires low end (by today's standards) computers: Pentium III class processor, 400Mhz, 128MB RAM, 50MB of hard drive free space. Heavy post-analysis, T&D&B or sag computations might require a significantly more powerful processor (Pentium IV, Core2 class, 2-2.8Ghz), or more patience. 3D visualization requires a compatible OpenGL video card.

• Which operating systems are supported?

  All of our software runs on Windows 2000, XP, Vista, server 2003, server 2008 and 7. Additionally, although we do not currently have a native build for Linux, we ensure they run on x86 and x86_64 distributions under wine (using a license server; no support for hardware LPT or USB dongles)

• What do I need to know about the protection system?

  All of our software uses a hardware dongle to run. This dongle can be plugged in locally or through our License Manager over IP addressed networks. This dongle is available in LPT (stackable) and USB format. USB dongles do NOT require any device driver (they work using the HID subsystem on newer versions of Windows). These dongles are extremely sturdy (1 million read/write cycles, survive dropping, kicking and washing machines). We will replace them free of charge in case of a failure.

• I need to reinstall my computer. How do I keep my settings and databases?

  All settings (registered databases, options, licence information, etc) are stored in a single directory:

  • C:\Users\<USERNAME>\AppData\Roaming\DrillScan on Vista, 2008 and 7
  • C:\Documents and Settings\<USERNAME>\Application Data\DrillScan on Windows 2000, 2003 and XP

  You can save this folder to restore it later. In this folder is also the default BHA Management database. If you have created another local database, you need to save these files separately. For remote databases, ask your system administrator.

Third party tools

Some Open Source libraries are used and/or distributed with our software. However we took great care to only use tools that do not impose ANY restriction as to how you choose to use our software and/or handle your private data. Specifically, no viral licences like the GNU/GPL were used. To comply with the licensing terms, and because we think these are great pieces of code, here is a list of those libraries:

• This software uses an unmodified version of ZeosLib distributed under the terms of the LGPL licence. Source can be obtained at the following site:
  • http://sourceforge.net/projects/zeoslib/
  • http://zeos.firmos.at/index.php
• This software uses an unmodified version of ZipMaster by Chris Vleghert and Eric W. Engler distributed under the terms of the LGPL licence. Source can be obtained at the following web site: http://www.delphizip.net/
• DelphiZIP is based upon InfoZIP: http://www.info-zip.org/pub/infozip/
• This software uses an unmodified version of GLScene distributed under the terms of the Mozilla MPL 1.1 licence. You can freely download GLScene at the following URL: http://www.glscene.org/
• This software uses an unmodified version of FastMM4 distributed under the terms of the Mozilla MPL 1.1 licence You can freely download FastMM4 at the following URL: http://fastmm.sourceforge.net/
• This software uses an unmodified version of FastMove by John O'Harrow (john@almcrest.demon.co.uk)
• This software uses icons from the Crystal set by Everaldo distributed under the terms of the LGPL licence: http://yellowicon.com/downloads/
• This software uses icons from the Oxygen set distributed under the terms of the Creative Commons Attribution-Share Alike 3.0 http://www.oxygen-icons.org/
• This product uses an unmodified version of the OpenSSL Toolkit distributed under an Apache like licence. http://www.openssl.org/
• This product includes cryptographic software written by Eric Young.
• This product includes software written by Troy Hanson.
• This product uses HashTrie by SoftLab. http://www.softlab.od.ua
• This product redistributes the PostgreSQL client library released under the BSD licence (http://www.postgresql.org/). This client links to Kerberos libraries (released under the MIT licence), libXML2 and libXSLT libraries (released under the LGPL licence), and libintl libraries (released under the LGPL licence)
• BHA Management automatically install the Convert utility by Josh Madison:
  For the latest information regarding Convert, go to http://www.joshmadison.com/software. If you find Convert useful, send an email to josh@joshmadison.com letting him know what country you're from, and what you're using it for. Convert is Freeware (even for commercial use), and as such, you should not have been charged to obtain this software. You may redistribute Convert as long as it is not modified in any way.

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